9810 Main Street, Fort McMurray, Alberta        780.743.1829
Altech voice and data

Nortel Business Communications Manager 50
Business Communications Manager 50 is an all-in-one, affordable platform for converged voice and data communications; ideal for small to medium businesses with 3 to 50 users.  Business Communications Manager 50 provides advanced capabilities such as robust telephony features, voice messaging, (including the ability to forward voice, fax or text messages to the most popular mobile devices) unified messaging, IP networking, Internet access, contact centers, mobility solutions and IP telephony. With an easy-to-use and highly flexible architecture, the Business Communications Manager 50 enables small sites to benefit from convergence capabilities that were previously only available to much larger organizations.

Nortel BCM50 can help you transform communications from basic utility to competitive advantage. How? By offering powerful capabilities and applications that can help boost employee productivity, elevate customer satisfaction levels and reduce operating costs.
Enhance employee productivity.
 
A rich portfolio of convenience and control features, secure remote Internet access and VoIP, and enhanced in- or near-office mobility provides the means for users to stay in touch any time they’re away from their desks. Increase revenues and encourage repeat business Take advantage of optional intelligent contact center and self-service voice menu applications (i.e., automated attendant that make it easier and more enjoyable for customers to do business with you.
 
Skills-based routing, for example, sends callers promptly and directly to the agent most qualified to help them — a sure way to increase customer loyalty and drive repeat business. Reduce operational costs Centralize and simplify administration, configuration and management across your multiple sites (using Nortel Network Configuration Manager, or NCM). Use your Wide Area Network to securely transmit voice and fax calls while avoiding long distance charges and capitalizing on advanced applications
 
  • Simple to use, install, and maintain
  • Simultaneous support for both digital and IP telephone sets
  • Enhanced security features to keep your vital communications solution protected
  • Reliable mobility solutions allow employees to be more reachable and productive
  • Advanced features provide flexible solutions for today’s business issues and tomorrow’s challenges